Product was as promised and delivery was lightning fast!! Thank you :)
I had to order this part as well as a replacement rear wheel as my daughter's micro mini was run over by a car and broke not only the T bar, but gouged the rear wheel as well. The web ordering system is simple, user friendly and very efficient. The package arrived in record time (the site says four days, but I got mine in three) and the parts arrived exactly as I had ordered.
I did, however, run into a problem replacing the rear wheel. Apparently the manufacturers use a thread glue when assembling the axle bolt to ensure it doesn't come loose during use. This is a good thing, however the Allen wrenches supplied with the replacement wheel weren't strong enough to apply the torque necessary to undo the bolt (this is apparently an uncommon problem but one that nevertheless pops up from time to time). I recommend that anyone attempting this replacement use a tool made of a hardened steel as the wrenches provided simply stripped out the bolt head making it impossible to remove without the use of a screw extractor kit which destroys the bolt.
That being said the sales representative from Kickboard was prompt in his reply to my query, and after a brief exchange wherein I detailed the issue offered to send me a new axle bolt at no charge, which came as quite a relief.
10/10 for service and reliability. You really do get what you pay for.
Got the bar with no issues. Bar replaced the damaged one I had previously. They fit it in another package I had ordered as well, and everything came in good standing.
I bought this scooter for my grandson's 2nd birthday. A lot of the scooters I was seeing were for age 3-5, but I liked this one for the height adjustable handlebars and that it was recommended for age 2-5. The lowest height was perfect for my grandson and he was off riding it right away, saying "wheeee!"
I have recently purchased this scooter and have been enjoying it a lot. I bought it to make quick trips around the neighbourhood and keep up with kids on their bikes and scooters. What I didn't expect was to be having so much fun! Its smooth, easy to handle, seems well-built. Looking forward to enjoying this for years to come!
My almost 2 year old grandson loves his new scooter and quickly figured out how to use it. Since it’s used indoors as well as outside he often has to back it up when he gets in a narrow spot. Being a big fan of garbage trucks, he knows that backing up requires a beep. While he manages quite a noticeable beep all by himself I can’t help but think a good ‘safety’ feature would be a beeper! 😂
Nice product!
Great customer service. Ordering was a breeze and delivery was spot on! Hard to experience from a local company these days. Purchased a mini scooter for my grandson who just turned 3 . He hasn’t had a chance to try it out yet but I commend you on your customer service and would not hesitate to order from kickstart in the future. Product and customer service go hand in hand in a 5 star rating
The order was processed quickly and delivered promptly. Our daughter loves the scooter. The scooter is really sturdy and easy to put together. Love the kick-stand feature as well!